Sebastiaan: Nieuwe pagina aangemaakt met '''Deze pagina is ook beschikbaar in het Nederlands.'' This manual describes how to create an '''adhoc visit''' in the Rhyzi platform (fo...'

2026-04-30T10:07:03Z

Nieuwe pagina aangemaakt met '''Deze pagina is ook beschikbaar in het Nederlands.'' This manual describes how to create an '''adhoc visit''' in the Rhyzi platform (fo...'

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''Deze pagina is ook beschikbaar in het [[NL/Create_ad-hoc_visit|Nederlands]].''

This manual describes how to create an '''adhoc visit''' in the Rhyzi platform (formerly Ident2be) for a visitor who turns up at the desk or door without having been registered in advance. The visitor is provided with an identifier — for example an RFID card, a barcode or a licence plate — so that he or she can reach the right place in the building.

An adhoc visit is always valid from the moment it is created until midnight (23:59) on the same day, and is always linked to an existing member.

== Introduction ==

In Rhyzi, a '''visit''' is temporary access for an external person who comes to a location at the invitation of a member. A visit can be created in advance (a '''planned visit''') or at the desk on the spot (an '''adhoc visit''').

=== When do you use an adhoc visit? ===

Use an adhoc visit when:

* a visitor turns up without an appointment at the desk or door;
* a visitor was expected but was not registered in Rhyzi in advance;
* you want to issue a temporary identifier on the spot that automatically expires the same day.

For recurring visitors or long-term access, a '''planned visit''' or a regular '''member''' is more appropriate.

=== Supported identification means ===

An adhoc visit can be linked to several types of identifier. Which ones are available depends on the hardware installed at your location:

* '''RFIDCARD''' — physical RFID access badge; presented at a card reader
* '''PLATE''' — licence plate; recognised by licence plate cameras (ANPR), for example at a barrier
* '''BARCODE''' — (printed) barcode or QR code
* '''PINONLY''' — access solely via a PIN code on a keypad
* '''VIRTUALID''' — virtual identification via the Rhyzi app on a smartphone
* '''EMPTY''' — no identifier (visit is registered only)

You can also use a '''document scanner''' to scan the visitor's ID; the name, document number and photo are then filled in automatically.

== Prerequisites ==

Before you begin, make sure you have:

* A Rhyzi account with the right to create visits (typically a front-desk operator or administrator);
* The '''name''' of the '''member''' the visitor is coming for — this member must already exist in Rhyzi;
* The '''full name''' of the visitor;
* An empty identifier: for example an empty '''RFID card''', a '''barcode''' to scan, or the '''licence plate''' of the visitor's car;
* Optional: a '''document scanner''' to read the visitor's ID automatically.

{| class="wikitable"
! Field
! Example
|-
| Member (host) || Sebastiaan Viezee
|-
| Visitor full name || Tom de Groot
|-
| Access profile || Terra Park Gulpen {{!}} Waterfiets
|-
| Identifier type || RFIDCARD
|-
| Card number || 9012F1023F5B04
|}

'''Good to know:''' the access profile determines which doors, barriers and zones the visitor may use. Access profiles are created by the administrator; ask your administrator if the appropriate profile is missing.

== Step-by-step: create an adhoc visit ==

=== Step 1 – Open the "Visits" page ===

# Log in to the Rhyzi platform.
# In the left-hand menu, click '''Visitors'''. You now see the '''Visits''' overview with all visitors for today.
# In the top-right corner, click the green '''+ New Visit''' button and choose '''Adhoc Visit'''.

[[File:01_adhoc_visit_leeg.jpg|thumb|center|800px|The empty '''Create Adhoc Visit''' form with three sections: Member Info, Visitor Info and Visitor Access.]]

The form is divided into three sections:

* '''Member Info''' — who is the visitor coming for?
* '''Visitor Info''' — who is the visitor?
* '''Visitor Access''' — which identifier and which zones?

=== Step 2 – Fill in the Member Info ===

A visitor always comes to see an existing member. In this section you indicate who the visitor is coming for.

# Click in the '''Member''' field and type (part of) the member's name.
# Select the correct person from the list. The '''Company''' and '''Member's Email''' fields are filled in automatically based on the selected member.

[[File:02_member_ingevuld.jpg|thumb|center|800px|Member selected — Company and Member's Email are filled in automatically.]]

'''Tip:''' if the correct member is not in the list, ask the administrator to add that member first before continuing.

=== Step 3 – Fill in the Visitor Info ===

In this section you record who is visiting. Only '''Full Name''' is required; all other fields are optional.

* '''Full Name''' — first and last name of the visitor (required)
* '''Email''' — visitor's email address
* '''ID''' — number of the visitor's ID document
* '''Location''' — destination or location inside the building
* '''Phone Number''' — visitor's phone number
* '''Note''' — free text, for example the purpose of the visit
* '''Photo''' — upload or take a photo of the visitor using a connected webcam

[[File:03_visitor_info.jpg|thumb|center|800px|Visitor Info with the visitor's name and email address.]]

==== Optional: scan the ID document ====

Does your location have a '''document scanner'''? Click the '''Scan ID''' button at the top right of the Visitor Info section and scan the visitor's identification document. The '''name''', '''document number''' and '''photo''' are then filled in automatically. This avoids typos and speeds up handling at the desk.

=== Step 4 – Configure Visitor Access ===

In this section you decide where the visitor may go and which identifier is used.

==== Choose an access profile ====

[[File:04_access_profile.jpg|thumb|center|800px|Choose an '''Access Profile''' from the list — the profile determines which doors, barriers and zones the visitor may use.]]

# Click in the '''Access Profile''' field.
# Select the access profile that fits this visit. Examples: '''Tech Campus | Visitor''', '''Terra Park Gulpen | Waterfiets''', '''Rhyzi Tower | Visitor'''.

==== Choose the identifier type ====

[[File:05_card_type.jpg|thumb|center|800px|The '''Card Type''' options — depending on the hardware at your location.]]

Click in the '''Card Type''' field and select the type of identifier you give to the visitor:

{| class="wikitable"
! Card Type
! Use
|-
| '''RFIDCARD''' || physical RFID access badge
|-
| '''PLATE''' || licence plate — for vehicle access through a barrier
|-
| '''BARCODE''' || (printed) barcode or QR code
|-
| '''PINONLY''' || access via a PIN code only
|-
| '''VIRTUALID''' || digital identifier on the phone (Rhyzi app)
|-
| '''EMPTY''' || visit registration only, no identifier
|}

==== Enter the card number or identifier ====

[[File:06_kaart_ingevuld.jpg|thumb|center|800px|Example: access profile '''Terra Park Gulpen | Waterfiets''' with an RFID card and card number.]]

# Click in the '''Card Number''' field.
# Enter the '''card number''' or '''licence plate''' manually; a '''barcode''' is filled in automatically as soon as it is scanned. For an RFID card, the card number can also be read in by placing the card on the '''desktop reader''' (enrolment reader).

'''Good to know:''' which '''Card Types''' are available depends on the hardware at your location. In doubt? Contact your administrator.

=== Step 5 – Save the visit ===

# Check all fields in the three sections.
# Click the green '''Save''' button in the top-right corner.

[[File:07_visit_aangemaakt.jpg|thumb|center|800px|After saving, the message '''Visit added successfully''' appears and the visitor shows up in the '''Visits''' list.]]

You receive the message '''Visit added successfully''' and the visit appears in the '''Visits''' overview. Validity automatically runs until 23:59 on the same day.

== Visit status flow ==

During the visit, it goes through a number of statuses. You can change the status manually via the '''Status''' column in the overview.

[[File:08_status_dropdown.jpg|thumb|center|800px|Open the Status column to manually choose a new status.]]

{| class="wikitable"
! Status
! Meaning
|-
| '''Registered''' || The adhoc visit has been created. The visitor is expected but has not yet arrived.
|-
| '''Arrived''' || The visitor has reported at the desk.
|-
| '''Checked in''' || The visitor is actually inside and the access badge is active.
|-
| '''Checked out''' || The visitor has checked out at the desk and the visit has been completed.
|-
| '''Left''' || The visit has been fully completed; the identifier no longer works and can be reused for a next visitor.
|-
| '''Cancelled''' || The visit was cancelled before it started; the identifier no longer works and can be reused for a next visitor.
|}

'''Tip — automatic status flow:''' depending on the configuration, the status is updated automatically when the visitor's identifier (RFID card, licence plate, barcode, …) is actually used at a reader or camera.

== Frequently asked questions ==

=== How long is an adhoc visit valid? ===

An adhoc visit is always valid from the moment it is created until 23:59 on the same day. Are you expecting a visitor for a longer period or several days? Create a '''planned visit''' instead via '''+ New Visit''' → '''Planned Visit'''.

=== Does a visitor always need a member? ===

Yes. In Rhyzi, every visitor is always linked to an existing member. If the correct member is not in the list, ask the administrator to add that member first.

=== Can I assign more than one identifier to a visitor? ===

The adhoc visit form supports one identifier per visit. Does the visitor need both an RFID card and access by car? Consult the administrator; in such cases the licence plate (PLATE) is usually assigned and the RFID card is provided through a separate process.

=== What does the "Scan ID" button do? ===

With '''Scan ID''' you can use a connected document scanner to read the visitor's identification document. Rhyzi will then automatically fill in the '''Full Name''', '''ID''' (document number) and the '''photo'''. This only works at locations where a document scanner is connected.

=== What is the difference between "Checked out" and "Left"? ===

* '''Checked out''' — the visitor has checked out at the desk; the visit remains visible as a completed visit.
* '''Left''' — the visit is fully closed; the identifier stops working immediately.

In practice, '''Checked out''' is usually set by the front-desk operator, while '''Left''' is set automatically when the visit expires at 23:59.

== Summary ==

Following the steps above, you can create an adhoc visit in less than a minute for a visitor standing at the desk. The visitor receives an identifier (RFID, licence plate, barcode, virtual ID or PIN), linked to an access profile that determines which zones can be reached. The visit expires automatically at midnight; the status column lets you easily follow whether the visitor has arrived, checked in or left.

EN/Create ad-hoc visit - Bewerkingsoverzicht

Sebastiaan: Nieuwe pagina aangemaakt met '''Deze pagina is ook beschikbaar in het Nederlands.'' This manual describes how to create an '''adhoc visit''' in the Rhyzi platform (fo...'