Sebastiaan: Nieuwe pagina aangemaakt met '''Deze pagina is ook beschikbaar in het Nederlands.'' == View and edit visit details == On the '''Edit Planned Visit''' page (planned visits...'

2026-05-01T09:03:49Z

Nieuwe pagina aangemaakt met '''Deze pagina is ook beschikbaar in het Nederlands.'' == View and edit visit details == On the '''Edit Planned Visit''' page (planned visits...'

Nieuwe pagina

''Deze pagina is ook beschikbaar in het [[NL/Visit_Details|Nederlands]].''

== View and edit visit details ==

On the '''Edit Planned Visit''' page (planned visits) or '''Edit Visit''' (adhoc), you view all details of an existing visit and adjust them as needed. You open this page from the [[Visitors]] overview by clicking the row of the visit.

[[File:edit_planned_visit_overzicht.jpg|thumb|center|800px|Edit Planned Visit with the three sections Visit Info, Visitors and Visitor access — plus the action buttons in the top right.]]

The page consists of the same three sections as when creating a visit:

* '''Visit Info''' — when and for whom is the visit?
* '''Visitors''' — who is visiting? One or multiple visitors per visit.
* '''Visitor access''' — which identifier and which zones?

A detailed description of every field is available on the [[Add Planned Visit]] and [[Add Adhoc Visit]] pages. Below we describe what is specific to '''editing''' an existing visit.

== Action buttons ==

In the top-right corner of the page are five buttons to manage the visit.

[[File:edit_planned_visit_actieknoppen.jpg|thumb|center|800px|The five action buttons in the top right of the '''Edit Planned Visit''' page.]]

{| class="wikitable"
! Button
! Function
|-
| '''Cancel Visit''' || Fully cancel the visit. The linked identifier (RFID, barcode, licence plate, …) stops working immediately and can be reused for a next visit. The visit remains visible in the overview with the status '''Cancelled'''.
|-
| '''Resend Invitation''' || Resend the invitation email with QR code and visit details to the visitor's email address. Useful when the visitor has lost the original email or when the wrong email address was originally entered (and corrected afterwards).
|-
| '''Cancel''' || Leave the page '''without''' saving your changes. You return to the [[Visitors]] overview.
|-
| '''Save''' || Save changes and stay on the page. Useful when you want to make several adjustments in a row.
|-
| '''Save and Close''' || Save changes and return to the [[Visitors]] overview.
|}

'''Good to know:''' the '''Save''' and '''Save and Close''' buttons only become active once something has actually been changed on the page. While nothing has changed, they remain greyed out / disabled.

== Edit Visit Info ==

In the '''Visit Info''' section you can adjust the general details of the visit:

* '''Member''' — the host of the visit. With administrator rights this field can still be changed; for regular members the field is locked.
* '''Visit date''' — extend the visit or shorten it by changing the start and/or end date.
* '''Visit time''' — adjust the start and end time.
* '''Access On days of the week''' — within the date range, choose on which days the visit is valid (for example only ''Monday, Tuesday, Wednesday'').
* '''Location''' — informational location for reception; does not control access.

== Manage visitors ==

In the '''Visitors''' section you find every visitor linked to this visit. Each visitor has their own tab at the top; click a tab to view or edit that visitor's details.

[[File:edit_planned_visit_meerdere_bezoekers.jpg|thumb|center|800px|A visit with multiple visitors — each visitor has a tab with an ''×'' to remove that visitor.]]

* '''Add a visitor''' — click '''+ Add Visitor''' to add another visitor to this visit. The new visitor gets their own tab and fields.
* '''Remove a visitor''' — click the '''×''' icon next to the name in the tab. That visitor and their identifier are removed from the visit.
* '''Switch between visitors''' — click a tab to edit that visitor's details.

For each visitor you can edit all fields under '''Visitor info''' (name, email, company, phone number, licence plate, note, photo) and '''Visitor access''' (access profile, identifier, card code).

== Frequently asked questions ==

=== What is the difference between "Cancel" and "Cancel Visit"? ===

* '''Cancel''' leaves the page without saving your '''changes''' — the visit remains active.
* '''Cancel Visit''' fully cancels the '''visit''' itself — the identifier stops working immediately and the visit gets the status ''Cancelled''.

=== When is the invitation email (re)sent? ===

By default every visitor receives an invitation email automatically when a planned visit is created (provided an email address is entered). With '''Resend Invitation''' you send this email again — for example when the visitor did not receive the original email.

=== Can I edit a visit for another member? ===

Only members with administrator rights can edit visits of colleagues within the same company. Regular members can only edit their own visits.

=== Does "Cancel Visit" also work for an adhoc visit? ===

Yes, adhoc visits can be cancelled via this button as well. The identifier stops working immediately and can be reused for a next visit.

=== What happens to the identifier after cancelling? ===

After '''Cancel Visit''', the linked identifier (RFID card, barcode, licence plate, …) is immediately detached from the visit. You can reuse the same identifier directly for a new visit.

== Summary ==

The '''Edit Planned Visit''' / '''Edit Visit''' page lets you view and modify every detail of an existing visit: date, time, member, visitors, identifier and access profile. The five action buttons in the top right (Cancel Visit, Resend Invitation, Cancel, Save, Save and Close) cover all management options — from a small text change to fully cancelling the visit. To '''create''' new visits, see [[Add Planned Visit]] or [[Add Adhoc Visit]].

EN/Visit Details - Bewerkingsoverzicht

Sebastiaan: Nieuwe pagina aangemaakt met '''Deze pagina is ook beschikbaar in het Nederlands.'' == View and edit visit details == On the '''Edit Planned Visit''' page (planned visits...'